State Farm® Insurance Agent Jim Dickerson

"Jasmine did an excellent and above expectation job helping me today You are fortunate to have her work for you at State Farm Thank you Jasmine Martha Ann Horn"

"Taylor R. is definitely the pinacle of what a representative should be! Kind ,knowledgeable and willing to go above and beyond to ensure that her client is satisfied. Will highly recommend and plan on continue doing buisiness with this company for many more years."

"Do yourself a favor & don't use them...I went to them for auto insurance...the same day I received my cards & policy in the mail I received a separate letter stating that my insurance would be canceled...'we're sorry blah blah blah...didn't get to underwriting dept....took 2 wks to correct...when I notified them in person after 1 yr not to renew my insurance but to keep in place until policy ended because I was going to Allstate they not only canceled my policy immediately leaving me without coverage the notice I received in the mail stayed my policy cancelation was a month prior...I've never had a company screw up in so many ways...then actually called me afterwards & tried to sell me Medicare options....don't make the same mistake I did..I wouldn't buy a bag of peanuts from 'em....totally inept"

"Tasha Cason was very helpful and a delight! Thank you!"

"I closed the policy with State Farm for the sole reason that this office does very, very poorly. I explain to them that they are making a mistake in the policy, and they don't even understand it. I got tired of having to work with you. Now I am very happy with progressive, although I regret having been with Estate Farm for five years and having left just because of the mediocrity with which they treated me."

"Jim Dickerson's office always goes above and beyond for our insurance needs!"

"I see many people complaining about prices. Must be due to their vehicle. Jim Dickerson was a lot cheaper for me and they haven't raised my rates in almost two years. Toyota and Ford vehicles"

"Update: canceled my policy due to the issues below. They took 751.19 out of my account after cancelation. Keep say 24-48 hours they will return it but that has been going on for a week. They have stolen over $1100.00 at this point from me and just keep making a different excuse every day as to why they can't return it today! Bla bla bla corporate says we have to wait. Then omg don't get upset because we have stolen your money just stay calm and wait. They have been drawing interest on my money for 2 years and they want to hold out just a little longer This office has went to hell since Debbie left. Literally just got yelled at by Rachel because they have been charging me since November of 2022 for a motorcycle that was totaled and took my husband's life due to no fault of his own. So if you want to be screamed at an stolen from."

"Erica Beck is always very knowledgeable and helpful! I highly recommend this agency of professionals!"

"She was great 👍"

"I've been with state Farm for 24 years and they were trying to cheat me on an accident. Jim Dickerson stepped up and made it right and car is supposed to get fixed. Jim deserves credit for stepping and getting corporate State Farm to do right thing. I give him the kudos. If you have issues with corporate State Farm, call your agent. Jim I'm sure has a lot of pull after being there 30 years. I'm glad he was my agent."

"I have worked with Erica Beck for several years now, on various insurance issues for our family property, and most recently for boat insurance. In her patient and professional manner she always provides the information we need to make sound decisions. She has that rare combination - responsive, knowledgeable, detail-oriented, cheerful and helpful - everything you could ask for from your insurance agent. I can only give her 5 stars here, but I would give her 10 stars if I could."

"Erica’s level of customer satisfaction is God tier."

"Brandon was very helpful"

"Yvette is absolutely amazing. I have called several times in the past few months due to an accident and adding a new car onto my policy and she was able to get everything that I needed each time that I called. I called again a few months later about my insurance increasing and she explained everything to me in great detail. Thank you Yvette for all of your help!!!"

"Constantly raising prices for people with no tickets or accidents. Never answers the phone…sends me texts with the wrong name all the time. Found out if you have a Kia or Hyundai the insurance company will jack the price up sky high. I have never personally met Jim only a few of his agents and they were nice up until I voiced my opinion on the high prices! I didn’t appreciate having to get quotes and have another agent from a different company tell me the truth about why the rates were so high. My local agents kept lying and just saying it was my address. I didn’t appreciate that! This is officially my LAST MONTH FROM STATEFARM ESPECIALLY THIS BRANCH !!!"

"State Farm dropped all claims during and after Hurricane Katrina 2005 and my kids were on the front page of the newspaper being rescued from our home. Our church turned us away and insurance company dropped us"

"Friendly service"

"Friendly service"

"Though I like the staff at Jim Dickerson State Farm will soon been down a customer worst experience ever for not being at fault in a wreck"

"No customer service! Went in today at 1:20 pm to ask questions about a $200 increase to my auto insurance and not even anyone in there to say anything. Waiting 5 minutes already seen a lady but she just went into another office. Not even a hello we will be with you in a moment. I just walked out and left."

"I have nothing but nice things to say about My State Farm relationship! I get nothing but awesome service every time I need insurance advise, a quote on a policy,and just general questions!I have been with this office for years.Some of the original staff have come and gone and new faces appear but it’s always great!I want to give a great big shout out to the most awesome lady ….Erica! She is so professional with a great sense of humor.Her smile and wittiness is so contagious!A good contagious! It’s a pleasure to have such great service!!! Especially in these days!"

"Great customer service."

"Is micro Box bread crochet bread"

"Jim Dickerson is a really great guy but jahmani Barnes is so incompetent he makes it impossible to have insurance through this office ."