Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derek X Mack

Derek X Mack

May 16, 2024

5  out of  5 rating by Derek X Mack
"Erica’s level of customer satisfaction is God tier."
Profile photo of Victor Whitehead

Victor Whitehead

April 5, 2024

5  out of  5 rating by Victor Whitehead
"Brandon was very helpful"
Profile photo of Bree Wyatt

Bree Wyatt

April 4, 2024

5  out of  5 rating by Bree Wyatt
"Yvette is absolutely amazing. I have called several times in the past few months due to an accident and adding a new car onto my policy and she was able to get everything that I needed each time that I called. I called again a few months later about my insurance increasing and she explained everything to me in great detail. Thank you Yvette for all of your help!!!"
Profile photo of jaqwonna brooks

jaqwonna brooks

March 20, 2024

1  out of  5 rating by jaqwonna brooks
"Constantly raising prices for people with no tickets or accidents. Never answers the phone…sends me texts with the wrong name all the time. Found out if you have a Kia or Hyundai the insurance company will jack the price up sky high. I have never personally met Jim only a few of his agents and they were nice up until I voiced my opinion on the high prices! I didn’t appreciate having to get quotes and have another agent from a different company tell me the truth about why the rates were so high. My local agents kept lying and just saying it was my address. I didn’t appreciate that! This is officially my LAST MONTH FROM STATEFARM ESPECIALLY THIS BRANCH !!!"
Profile photo of Tammy Terry

Tammy Terry

February 17, 2024

1  out of  5 rating by Tammy Terry
"State Farm dropped all claims during and after Hurricane Katrina 2005 and my kids were on the front page of the newspaper being rescued from our home. Our church turned us away and insurance company dropped us"
Profile photo of Seneca


February 9, 2024

1  out of  5 rating by Seneca
"They don't know when to stop raising prices. Since September, they raised my car insurance three times, having a clean license without fines or accidents."
Profile photo of Mursi Ahmad

Mursi Ahmad

January 28, 2024

5  out of  5 rating by Mursi Ahmad
"Friendly service"
Profile photo of Pamela Evans

Pamela Evans

August 8, 2023

5  out of  5 rating by Pamela Evans
"Friendly service"
Profile photo of Slow willams

Slow willams

June 28, 2023

1  out of  5 rating by Slow willams
"Though I like the staff at Jim Dickerson State Farm will soon been down a customer worst experience ever for not being at fault in a wreck"
Profile photo of Emil Sierra

Emil Sierra

May 23, 2023

3  out of  5 rating by Emil Sierra
"No customer service! Went in today at 1:20 pm to ask questions about a $200 increase to my auto insurance and not even anyone in there to say anything. Waiting 5 minutes already seen a lady but she just went into another office. Not even a hello we will be with you in a moment. I just walked out and left."
Profile photo of Michael Jones

Michael Jones

May 18, 2023

5  out of  5 rating by Michael Jones
"I have nothing but nice things to say about My State Farm relationship! I get nothing but awesome service every time I need insurance advise, a quote on a policy,and just general questions!I have been with this office for years.Some of the original staff have come and gone and new faces appear but it’s always great!I want to give a great big shout out to the most awesome lady ….Erica! She is so professional with a great sense of humor.Her smile and wittiness is so contagious!A good contagious! It’s a pleasure to have such great service!!! Especially in these days!"
Profile photo of Falcon Hughes

Falcon Hughes

April 20, 2023

5  out of  5 rating by Falcon Hughes
"Great customer service."
Profile photo of Kadiatou Graham

Kadiatou Graham

March 1, 2023

5  out of  5 rating by Kadiatou Graham
"Is micro Box bread crochet bread"
Profile photo of Erick Anderson

Erick Anderson

January 31, 2023

1  out of  5 rating by Erick Anderson
"Jim Dickerson is a really great guy but jahmani Barnes is so incompetent he makes it impossible to have insurance through this office ."
Profile photo of Mark Graminski

Mark Graminski

September 2, 2022

2  out of  5 rating by Mark Graminski
"Had Jim Dickerson for literal decades had no real issues until I tried to cancel my policies. My policies are still active a month after requesting the cancelation and I'm now being charged a new bill. Best to avoid State Farm I guess."
Profile photo of James Bigbie

James Bigbie

August 24, 2022

1  out of  5 rating by James Bigbie
"Horrible customer service, gave us a quote on insurance with all the necessary information, then the next day and told us they didn’t input the information for the quote given to us. Told him we needed 2 cars insured for 24 hrs, but the second car we had insured he later said it was not covered. It really makes me want to shop for a better insurance company, after 8 years of being with them."
Profile photo of Ross Pickle

Ross Pickle

May 19, 2022

5  out of  5 rating by Ross Pickle
"Amazing customer service!"
Profile photo of PJ McKean

PJ McKean

April 26, 2022

5  out of  5 rating by PJ McKean
"I am so very happy with the agents in this office! Helpful, attentive and knowledgeable. They make my life easier. Thanks, Y’all!!!"
Profile photo of Nadine


January 28, 2022

5  out of  5 rating by Nadine
"Great service"
Profile photo of Alexus Medina

Alexus Medina

January 26, 2022

5  out of  5 rating by Alexus Medina
"I have been with State Farm since I got my own policy. Information based on coverage and prices and different types of insurance are per person and situation so I can only speak from my experience with the agent and other employees. When I moved to Florida I went with Jim Dickerson's office in Panama due to his employees. They are all helpful, kind, and reliable. I appreciate the fact that I have access to someone, typically the same person, in the office who I can constantly go to about any questions I need. Jim Dickerson himself is knowledgeable and kind. Could not recommend them enough."
Profile photo of Renee Campa

Renee Campa

December 3, 2021

5  out of  5 rating by Renee Campa
"All the staff here is helpful!"
Profile photo of Jeff Bolton

Jeff Bolton

September 13, 2021

5  out of  5 rating by Jeff Bolton
"I have been dealing with this company for years and have nothing bad to say. Thank you Jim and staff!"
Profile photo of Paula S

Paula S

August 21, 2021

4  out of  5 rating by Paula S
"Nice frendly staff...they always offer you a water or soda..on a hot day.."
Profile photo of Daishaun Watkins

Daishaun Watkins

June 10, 2021

5  out of  5 rating by Daishaun Watkins
"For me the agents here have always had my best interest at the forefront. This has been shown in deeds not words of promise. For that and more, thank you!"
Profile photo of Michael Jones

Michael Jones

March 19, 2021

5  out of  5 rating by Michael Jones
"Good customer service!"